For your safety and enjoyment, we ask that you follow your host and guide’s instructions at all times.
We will provide full travel itinerary details, including any safety advice or requirements, to the person making the booking. If you are booking on behalf of someone else, it is your responsibility to ensure that all members of your group receive the itinerary and safety information prior to commencement of the experience.
If you or any of your group are not wearing suitable footwear or clothing we reserve the right to require you to change, or to refuse to allow you to participate in all or part of the experience.
We visit some of the most beautiful beaches in and around Auckland. The sea must be respected at all times. We do not allow, under any circumstances, swimming at particular beaches due to their dangerous rips and under currents. Your host and guide may allow swimming to take place at designated beaches, at their sole discretion. In any event, if you choose to enter the water, you do so at your own risk.
We carry some first aid equipment during the experience. We ask that you make any medical conditions known to us at the time of booking and before travel itineraries are confirmed. We will also ask you for the details of an emergency contact.
Many of the locations we visit do not have special access facilities, but this need not prevent those with disabilities or special needs from seeing our beautiful country. Please contact us and we are happy to design an experience around your own requirements. Additional charges may apply.
Our experiences are designed for those aged 18 years and over. However, we are happy to work with you to cater for children or young adults. Just contact us prior to making a booking so we can help you to design the correct experience. Additional charges may apply.
Love My New Zealand Limited are committed to looking after our fragile eco system here in New Zealand as well as the wider world. We do this by not using harmful or mass produced chemicals when cleaning our vehicles. For example, we use natural essential oils for cleaning and polishing leather, olive oil to shine the tires and recycled “grey” water for washing and rinsing our vehicles. We use local suppliers of food and supplies and we limit the amount of packaging we use, especially plastic.
Please help us to protect our beautiful locations by being aware of the environment and limiting what you bring with you on your experience. Please also note that our sand dune plants are fragile so please stick to the designated walk ways. Please be aware when we are walking through the rain forest that shoes must be cleaned prior to entering and upon leaving the areas to avoid cross contamination. Any questions can be directed to us at the time of booking.